In order for me to operate my business and provide my services to you, it is sometimes necessary for me to collect or process information about you. In general terms, this information will take one or more of the following forms:
- Information that you provide to me directly, such as in the situation where you complete an online form or send me a message via my website;
- Information that is automatically sent to me by your computer’s internet browser when you visit my website, such as your computer’s technical address (or ‘IP address’) or information about which particular internet browser you are using and so on;
- Information about how you use my website or my services, such as which pages you visit, how frequently you visit the site and so forth.
My commitment to data privacy
I am fully committed to maintaining the privacy of any information (‘personal data’) that you provide to me. Furthermore, I commit to ensuring that such data is held securely, used appropriately and only retained for as long as is necessary.
My systems and services are designed with privacy in mind, and I operate a ‘data minimization’ principle wherever possible – that is to say that I will only ever ask you for the minimum amount of information required to provide my services efficiently; I have no desire to retain (and therefore maintain) any more information than is necessary. I aspire to comply to the fullest extent possible with applicable data protection regulations.
Who I am
In terms of your use of this website, I, Mike Pusateri of Wolande Management Group, Inc., act in the capacity of Data Controller, and should you have any questions or concerns about the data I hold about you, I can be contacted using the information below:
Data Controller: Mike Pusateri of Wolande Management Group, Inc.
Correspondence address: 15 Franklin Street Unit 712 Avondale Estates, GA 30002
Email correspondence: Mike Pusateri, email@example.com
Definition of ‘personal data’
When I refer to ‘personal data’ I mean any information that allows me to identify you personally. Obvious examples include your name, email address, phone number, or credit card information. I ask for your name, email address, and consent on my web contact form to respond to your queries and requests. If you do not complete a web contact form, no personal information will be collected.
I will always seek to gain your explicit consent to providing this information before I collect it from you, although this may not be the only legal basis on which I collect the data.
Other types of information, such as your computer’s ‘IP’ address or broad geographical location do not, generally, allow me to identify you directly.
Who I share data with
I operate on a strict ‘need to know’ basis for all data that we work with, and that is particularly true for any personal data. The only people/organizations that are granted access to personal data are:
- Contractors with Wolande Management Group, Inc. who provide web design and/or support services;
- My web hosting technology suppliers (1&1 Hosting) who provide the physical server infrastructures that my website operates on. I ensure that all servers in use reside physically in the United States.
How your data is protected
I take the security of all personal data very seriously, and that data is protected in a number of ways:
- Access control: Access to personal data is strictly limited. Only I, Mike, have access to tenant personal data submitted through the website. Backend access to the website is controlled by individual user accounts.
- Dedicated security software: Wolande operates dedicated security scanning and access control software on the website. This software is responsible for blocking potentially malicious attempts to access my services, and regularly performing full file system scans.
- Data encryption: This website is secured with SSL encryption, which means that all traffic to and from my servers is encrypted. This applies to my own administrative access to the website as well as that of users of my services.
Access to your personal data submitted through the website
In the situation where you have directly provided personal information to us through this website (such as by completing an online contact form), you have a number of rights regarding the personal data that I hold:
- You have the right to obtain from me confirmation about whether any such data is being held;
- You have the right to require that I provide you with whatever data I am holding/processing about you, including the right for that data to be transferred to another data controller;
- Even if you have consented to me processing your personal data, you have the right to withdraw that permission at any time;
- You have the right to require me to rectify any incomplete or incorrect information held about you;
- You have the right to require me to erase the data held about you (the ‘right to be forgotten’);
In the situation where I collect personal data automatically (such as from your internet browser or via internet Cookies or other similar technologies):
- You have the right to object to the legal basis upon which we are collecting this data, and I have an obligation to consider and respond to that objection;
- You have the right to request the prevention of further processing of your data while your objection is considered;
- In most circumstances, you can exercise these rights without paying a fee to me.
Types of data collected
Online payment forms
If you do not use the website payment option or do not or submit your credit card information on the website, no data will be collected in that regard.
Website contact forms
When you complete contact forms on my website, you will be asked for your name and email address so I can respond to your request. The data from the contact form is emailed directly to me, Mike Pusateri. I do not retain copies of messages sent through the contact forms in my web database.
Technical data (such as ‘IP address’)
When you visit my website, the systems I use will log a record of your visit in server logs, and typically this record will include the technical ‘IP’ address that is associated with your device and the browser type and version that you are using.
Such server logs are extremely common practice, and are used to monitor technical resources, monitor high-level server activity, and importantly to detect and prevent malicious or fraudulent activity on my systems. This data can also be used, if required, to diagnose reports of technical issues. The storage of IP addresses, allow me to identify patterns of behavior (such as repeated malicious attempts to access a system).
IP addresses, in and of themselves, do not allow me in any way to identify you as an individual, especially given that it is very common for IP addresses to be dynamically allocated by your service provider, and will therefore often routinely change.
Furthermore, I do not and will not use the content of server access logs to attempt to determine an identifiable individual. I therefore do not consider that data held within server logs falls within the scope of ‘personal data’, and accordingly I do not seek your consent to collect it.
Cookies & ‘similar technologies’
I have included cookies, web beacons and similar technologies into one section because they all perform similar functions even if, from a technical perspective, they work slightly differently.
All of these technologies allow me to better understand how users are using my website and other related services. They can also be an essential part of providing certain online functionality. They are all essentially small data files placed on your computer (or other device) that allow me to tell when you have visited a particular page, or performed a particular action (such as clicking a particular button) on my website.
These technologies are used by most websites as they provide useful insight into how the services are being used, as well as improving speed, performance and security, and enabling us to improve my personalization of your experience.
These are small text files placed in the memory of your browser or device when you visit a website. Cookies allow a website to recognize a particular device or browser. There are several types of cookies:
- Session cookies expire at the end of your browser session and allow us to link your actions during that particular browser session.
- Persistent cookies are stored on your device in between browser sessions, allowing us to remember your preferences or actions across multiple sites.
- First-party cookies are set by the site you are visiting.
- Third-party cookies are set by a third party site separate from the site you are visiting.
There are a number of ways that you can influence how cookies are used on your particular device. Most commercial browsers (such as Chrome, Safari, Edge, Internet Explorer, Firefox etc) allow you to set preferences for whether to allow or block website cookies.
They will also provide tools that allow you to remove any cookies that have already been set. Using the ‘Help’ functionality of your browser, or an internet search, will help you to understand how to use these features for your particular browser.
You can always use your browser’s ‘private’ or ‘incognito’ mode to browse websites anonymously.